DRAFT: pending attorney review Version ai-draft-0.1

AI Disclosure

DRAFT — for attorney review. Not legal advice. Version: ai-draft-0.1

Plain-English summary

KindlyKeep's call assistant is a computer program that uses artificial intelligence. It's not a person. It can make mistakes. It writes the transcript and summary of messages and may mishear names, numbers or tone. Check anything important. It's not for emergencies.

1. What uses AI

Feature	AI?	Notes
Greeting and screening conversation with callers	Yes (synthetic voice, speech recognition)	Callers are told at the start of every call
Voicemail transcripts, summaries and translations	Yes	May be wrong or incomplete
Spam scoring	Rules + AI	May block a real caller
Helpline assistant	Yes	Path to a human is offered
Family scam alerts	Rules + AI	May miss scams
Own-voice greeting / voice cloning	Not offered	(If added later, separate consent; IL/TN laws)

2. What we tell callers

See caller-notice-script.md. If asked "are you a person?" the assistant says it is an automated AI assistant.

3. Limits

Accuracy isn't guaranteed. Transcripts can be wrong; names, numbers and addresses especially.
It does not give medical, legal, financial or emergency advice.
It can wrongly flag a good call as spam or let a scam through. Review blocked-call lists and use the dispute process.
Language support varies.

4. Your data and AI

We send call audio/text to our AI provider(s) to run the service. We don't sell it or use it for ads. [Verify vendor training/retention terms before launch.] See Privacy Policy.

5. Human review

Staff may review samples of calls to fix errors or investigate complaints; access is limited and logged. [Kyle: confirm; if no human review ever, say so.]

6. Complaints

support@kindlykeep.com · 828-785-4838.

Attorney notes: UT AI Policy Act disclosure on request, CO AI Act (effective June 30, 2026, verify scope), CA BOT Act, FTC §5 claims; TCPA "artificial voice" treatment (FCC 24-17).